UFC 4-740-14
1 August 2002
4-2.4
Reception Desk, Transaction Counter And Furnishings. The
reception desk is the working surface for the receptionist/desk attendant. Design so
seated reception staff member(s) can see the front door as well as children entering and
standing at the transaction counter. In addition, locate CCTV monitors to be visible and
easily monitored by the reception staff member and the parents standing at the counter.
Design so the staff member seated at the desk does not have to turn more than 90
degrees from his or her normal working position to view the monitors. See paragraph 7-
2 for more information and
(service exceptions) on the CCTV system. At the
reception desk area provide for a computer, POS terminal, and phone and data lines.
4-2.4.1
The transaction counter must accommodate adults, both with and without
disabilities, and children. The size of the counter depends on the size of the facility, but
should accommodate at least three adults side by side. Larger centers need to
accommodate six parents at the transition counter. Design to accommodate at least
one person in a wheelchair. In all events, design so a child can see the adult behind the
counter upon entry.
4-2.4.2
For desk and counter millwork, use solid-surface, durable materials.
Plastic laminate tends to peel and chip. Select durable finishes that have an informal,
comfortable appearance, and establish a warm, inviting feeling through use of color, soft
seating, plants, and art work. See paragraph 7-2 for more on this topic.
4-2.4.3
Typical furnishings in the waiting area include a sofa, chair, end table, and
coffee table, if space permits. Provide wall and floor display space for notices and
children's artwork. Consider deep wall recesses or niches with accent lighting to
highlight this work. Also, include shelf/display space for parent education and program
materials.
4-2.4.4
Provide a mechanical room trouble-warning panel in the reception area.
This panel indicates mechanical system problems in the building.
The Air Force
prefers not to have a mechanical system annunciation panel in their facilities.
4-2.5
Work Area. This area of the building also serves as a general work area
and includes space and power and data requirements for a fax machine, photocopier,
computer, and a point-of-sale (POS) terminal. It also includes general workspace with
chairs and tables/work surfaces.
4-2.6
Corridors. Design main circulation corridors to be 2 m to 2.45 m (6.5 ft.
to 8 ft.) in width.
4-3
ISOLATION/HEALTH AREA. The isolation area is dedicated to isolating
and supervising a child who is ill. Locate and design the isolation area to allow
reception desk personnel to supervise, observe, and control access to the isolated child.
Locate so it is readily accessible to a single-occupant, handicapped-accessible unisex
toilet. Locate the isolation area to screen direct view by visitors in the public areas.
The Air Force does not recommend a separate isolation room for small CDCs.
4-2
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