(b) Administrative Assistant. The administrative assistant
supervises daily operations of the office staff, including filing, budgets and
records. The office area may be open. It requires 110 square feet (10 m2
in either small or large centers and should accommodate a desk, desk chair,
and visitor chair. The office area must adjacent to the administrative
officer or yeoman/steno and should be near the office supply and office files.
(c) Yeoman/Steno. The yeoman/steno types all office memoranda,
documents, and publicity releases; greets all clients, arriving with or
without an appointment, and directs them to the person; provides needed
support services; and receives incoming calls The office area may be open.
It requires 60 square feet (6 m2) in either small or large centers. It
should accommodate a secretarial desk and chair with typing extension. The
office area must be adjacent to the administrative assistant and should be
adjacent to office supply and office files.
(d) Office Supply. Office supply must provide secure storage.
It requires 100 square feet (9 m2) in either small or large centers, and
should accommodate the maximum storage and shelf area allowing easy access.
Office supply should be adjacent to all office personnel.
(e) Office Files. Office files may be integrated in an open
plan concept. Approximately 80 square feet (7 m2) is required in small
centers and 95 square feet (9 m2) in large centers. The area should
accommodate a maximum number of files and allow easy access. Office files
should be directly accessible to the yeoman/steno and administrative
assistant.
(f) Staff Lounge. The staff lounge is used for informal staff
meetings, as a lunch room, and as a place for relaxation. It requires 200
square feet (19 m2) in either small or large centers and should be near the
administrative zone. A sink for coffee preparation and cleanup should be
provided.
(3) Reception Zone. All areas in this zone are discrete except
lobby/child care and (in large centers) the shared office area of the
relocation assistance services coordinator and the emergency services
coordinator.
(a) Lobby/Childcare. The lobby serves as a waiting room,
receptionist work station, control point, and the initial reception area for
visitors, clients, and their children. It should be open and requires 150
square feet (14 m2) in small centers, accommodating approximately seven
visitors. In large centers, the lobby should be 200 square feet (19 m2),
accommodating approximately 10 visitors. Two hundred square feet 19 m2)
should be provided as a child play area in both small and large centers. This
area should have an implied separation from the lobby, while retaining full
visual accessibility. Glass partitions may be used to accomplish this aim.
Children's furniture, shelves, storage for toys, and display areas should also
be provided. The lobby must be adjacent to the orientation room and the
information and referral counter, and should be adjacent to both the program
and reception zones.
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