(b) Orientation Room. The orientation room provides printed
material and video presentations for orientation about naval bases and the
Family Service Center. The orientation area requires 100 square feet (9 m2)
in either small or large centers. It should be capable of being darkened
enough to allow comfortable viewing of the video screen and should provide
seating for four to six people. The orientation room must be adjacent to the
lobby.
(c) Information and Referral Counter (Welcome Aboard). The
information and referral counter provides access to crisis intervention
resources and information on local civilian agencies available to Navy
families. It must be open to the reception area and zoned in terms of its
public services and confidential services. Confidential services will require
visual and speech privacy and will normally be provided in the office of the
information and referral coordinator. In small centers the information and
referral counter should be near the office of tbe information and referral
coordinator. In large centers the counter should be adjacent to this office.
The counter requires 40 square feet (4 m2) and should accommodate computer
terminal, automatic answering and recording devices, reference files, and one
file cabinet.
(d) Relocation Services Coordinator. The relocation services
coordinator provides briefings to new Navy personnel and administers the
loaning of "hospitality kits". The office area should be open. It requires
90 square feet (8 m2) and will be provided only in large centers. It should
accommodate a desk, desk chair, visitor chair, and file cabinet. The office
area may be shared with the emergency services coordinator and hospitality kit
storage. It should be adjacent to the lobby and the program coordinator.
(e) Emergency Services Coordinator. The emergency services
coordinator administers emergency services program and administers the loaning
of emergency food and clothing. The office area should be open. It requires
60 square feet (6 m2) and will be provided only in large centers. It should
accommodate a desk, desk chair, and a visitor chair. The office area may be
shared with relocation services coordinator and should be adjacent to the
lobby.
(f) Hospitality Kit Storage. It must be possible to lock the
hospitality kit storage. The storage area has been programmed as 250 square
feet (23 m2) in small centers and 300 square feet (28 m2) in centers. It
should accommodate the maximum amount of flexible storage with easy access.
For ease of access, hospitality kit storage should be near the lobby and
relocation services coordinator and may share the same space as the latter and
the emergency services coordinator. The storage area should be adjacent to a
covered loading area where patrons can load hospitality kits directly from
storage to their vehicles.
(g) Retired Affairs. The retired affairs office answers
questions relating to retirement from the Navy. The office area may be open.
It requires 100 square feet (9 m2) in either small or large centers, and
should accommodate a desk, desk chair, visitor chair and a file cabinet.
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